Approved tools
Approved tools to support you in your role
The tools and software listed below are deemed secure and suitable for use as of July 2025.
You must not download and install alternatives without approval. For any questions on other tools and software not listed, contact UCD Operations.
- collaboration - Slack, Microsoft Teams, SharePoint
- User research library – a repository of insights from across Digital, Data and Technology (DDaT)
- survey creation/qualitative analysis/card sorting/tree testing – Optimal Workshop
- online survey and questionnaire – SmartSurvey
- video editing - ScreenFlow licences are provided by UCDOps for permanent staff. ScreenFlow is not part of the Bring Your Own Device (BYOD) policy. Contractors should contact Stephen Mokogwu from UCD Ops to discuss getting a license. This video shares instructions on how to install/activate and deactivate ScreenFlow.
- auto-transcription - in house – Amazon Web Services
- external transcription - Amazon Web Services
- external interpreter/translation - Home Office Interpreter Language Service Unit (ILSU) and The Big Word
Ask your line manager or contact UCD Operations if you need any further information on these tools.